Unifying store and online stock for a fashion label
A walk-through of how store and online inventory typically get brought onto one number for a fashion retail label with a physical footprint and an online store.
Store stock and online stock told two different stories
A fashion retail label ran its stores on one system and its online store on another, syncing stock levels between the two by hand at the end of each day. That lag meant online sometimes sold sizes that were already gone in-store, and in-store staff had no visibility into what was available online or at other locations to offer a customer.
What this usually looks like
- Store and online stock synced by hand, once a day
- Online oversells on sizes already gone in-store
- No cross-location visibility for in-store staff
- Size- and variant-level stock hard to trust
One stock record across every store and the online channel
Real-time sync
Store and online inventory update from the same record in real time, down to size and variant, instead of a daily manual reconcile.
Cross-location visibility
Staff can see what's in stock at other locations or online, so a sold-out size becomes a transfer or a clienteling save instead of a lost sale.
Fast in-store checkout
Checkout runs off the same POS and stock record, so a sale updates availability everywhere the moment it happens.
Fewer oversells, fewer "sorry, we don't have that", one number that stays true
In engagements shaped like this one, online oversells drop once store and online run off the same stock record; staff stop apologising for stock the system was wrong about; and ownership gets one number for what's actually available, on every channel, instead of reconciling two systems by hand.
See what this looks like for your stores
Book a free technology assessment and we'll map the same kind of rollout to your systems.